At Resha we are committed to providing 100 % insured and trackable delivery. We offer free delivery for all domestic orders While INR2500/- is charged on the international order.

When can you expect your order

  • Generally, it takes about 5-7 days for domestic orders while 15-20 days for international orders to be delivered (DEPENDS ON THE WORK DONE ON THE OUTFIT). We request you to go in detail and refer to the product page for the estimated delivery. We work via third-party logistics partners and if in stock the order is dispatched the within 3 day.
  • Please do note that if you have made multiple purchases then your item may arrive in multiple shipments depending upon a time as mentioned in the product information.
  • While we try our level best to deliver your products within the estimated times but there can be some unavoidable delays on some occasions which are not in our hands. You will be informed beforehand if any such situation arises.
  • As the product is made to order and has handwork  It might get delayed .

 

Track your order:

Once your order has been dispatched you will be given the details of the tracking number along with the link via mail through which you can track your order.

If your order is not delivered within the estimated time you can contact us on +91 8955324816 or write us on contact@RESHAINIDA.in  or Info@reshaindia.in

Cancellation:

  • If we are unable to deliver the order within 60 days the order shall be canceled automatically and if amount already paid shall be refunded to your account
  • Hand embroidery outfits takes additional time than normal outfits as its a long process . It may take maximum 50-60 days to process and 5-7 minimum depends totally on the work and embroidery.
  • If we are unable to accept any order the order must be canceled. This kind of situation can arise if the product you ordered is unavailable, there is a limitation on quantities, error in pricing or printing information, or any other problem identified by our team such as a discrepancy in credit, etc.
  • Our team will contact you if your order or any part of it is canceled.
  • We have the sole right to refuse or cancel any order and the customer here agrees not to dispute the decision made by us.
  • Please note if a customer cancels COD order more than 3 times he/she shall not be eligible to shop again on our website.

Delivery:

  • It generally takes 7-10 Business days to deliver any purchase excluding the administration process.
  • After the shipping of the order, the customer shall be provided with the details of the courier company, tracking number/ID. Customers can trace them 12 hours after it has been dispatched from us using the tracking number provided.
  • The customer or the person receiving the order has to sign the acknowledgment receipt of the package.
  • If there is no one available to collect the order when delivered 3 further attempts will be made. The courier person shall contact you and deliver as per your comfort

 

International Orders

  • All the international orders shall be delivered within 15-20. days.
  • 2500inr shall be charged per kg for Purchase. There would be no delivery charged on orders above INR 40,000
  • Please note that the customs duties for all international orders shall go through the customer’s pocket. Also, the amount cannot be estimated before or after the purchase.

 

Contact Hours

For any kind of assistance, you can contact us on +91 8949452812 Or write us to contact@RESHAINIDA.in during working hours i.e. 9.am to 6 pm only.